The Highlights Foundation has a long-standing commitment to cleanliness and safety for both our employees and guests. That continues through the pandemic.
We have enhanced our processes and protocols by following guidelines from the CDC, WHO, local health authorities, and leading hotel industry best practices. Our goal is to provide you with the safest experience possible as we move forward. We also have a generous refund policy in place to ensure that our guests feel comfortable scheduling their visit to the Highlights Foundation and Barn and Retreat Center at Boyds Mills during these unprecedented times.
Our reschedule/refund policy reflects our community values, especially during the COVID-19 pandemic. Learn more about it here.
Here is an overview of the work we’re doing:
We ask that you adhere to our guidelines for employee, guest, and personal safety. All rules will be strictly enforced.
Here are some of the many things we are doing:
We have suspended buffet service. It’s the same great food, just served differently. Meals will be pre-ordered and prepared specifically for you.
We’ll be cleaning with EPA “N” list approved chemicals, proven effective against viruses–including COVID. All bedding, coverings, shams, linens and towels will be washed in accordance with CDC guidelines. Enhanced cleaning and disinfecting protocols are also in place for all high-touch, non-porous surfaces.
Our cabins are safely distanced for individuals, but please respect common spaces. Observe social distancing reminders throughout the property and buildings. Hand sanitizer stations are available at all entry points of our buildings.
If you have any questions or concerns, please feel free to contact us at email@example.com.